We are extremely sure that you will never have to return our product or ask for a refund because we provide quality nuts directly from the farms of Afghanistan. In the odd case, if you do not love our products at www.fruitofafghan.com, here is our policy on returns:
- Products can only be returned within 7 days of delivery if the packs are not found in position. You must email us a picture of the damaged product with the Bar Code, within 48 hours of receiving your order. Since our packaging is transparent, so we request you to check the product from outside and send us a picture of the sealed pack only. Pack once opened is nonreturnable/refundable in any circumstances. Email product pictures at firstname.lastname@example.org
- Our team at www.fruitofafghan.com will receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed time.
- Upon authorization of returns, we will offer you an exchange or refund. You get the refund in your original credit or debit card used for payment and return shipping charges and a stocking fee might be applicable. Items that are damaged, defective or sent by error will be fully refunded. You may reject accepting the order at your doorstep. We will initiate the process of refund within 7 working days from the date we receive the product back.
- We will take a timeline of 1 week to initiate the process of the product return. If you have any questions about your return, write to us at email@example.com
- All returns are subject to the discretion of www.fruitofafghan.com.
- Once the order is placed, you cannot cancel the order in any circumstances before receiving the product and if the product is received in all good condition then also you cannot cancel the order after delivery
For any other questions or clarifications, please write to us at firstname.lastname@example.org